Our framework for deploying Learning Management Systems is as follows:
Analyze – maps the business and its requirements against the functionality of the LMS. Our expertise in this process ensures the development of a detailed project plan and a project summary of required resources, costs, and major milestones. This process assists the customer in developing a business case to aid in the purchase decision of software and services, and for building internal support for the aforementioned purchase.
Manage – utilizes a structured framework to manage the entire deployment of the LMS. This proven framework ensures the achievement of project goals while managing resources, communications, project risks, and business objectives.
Install – deploys appropriate technologies to support learning environments including web, middleware, database, and content servers. By combining technical expertise with knowledge of numerous learning technology applications, this offering ensures a smooth integration experience through diligent investigation of required hardware and software technologies. Finally, this offering validates usability and connectivity among components to ensure successful installation.
Migrate – imports or interfaces to existing corporate data resources including HR systems such as PeopleSoft and SAP, network systems, courseware databases and legacy LMS systems. This is an automated process for updating and accessing data into a centralized database. This maintains data integrity and eliminates re-work for the client.
Report – develops a model for extracting data from an implemented LMS. Our consultants use their expertise to help the client select a reporting tool that provides valuable data, impressive reporting styles and distribution methods, and a high Return on Investment through creative managerial reports.
Train – transfers knowledge of LMS to all levels of users appropriate to their role in the organization. Training maintains a business process focus rather than a product focus ensuring customer-driven training solutions specific to the end-user. Delivery format including on-site and on-line training is provided to clients.
Change – prepares the enterprise for new systems through effective marketing and change management communications. Our expertise provides the means of recognizing, guiding, and managing these human emotions and reactions in a way that minimizes the inevitable drop in productivity that accompanies change.
Feedback – monitors customer and project team input for all service offerings. The purpose of gathering this valuable feedback is to monitor satisfaction ratings, quality standards, and return on investment in order to insure a successful project, and create long-term customer and partner relationships.