Our corporate philosophy explains our business framework that illustrates of intentions and our relationships. It aligns our goals and vision. It covers our Business concept, Guiding philosophy, Corporate Values, Keys to success and FirstPlus Advantage.
Business Concept:
At FirstPlus, we view software as a powerful tool that can be used to improve lives and business. We believe that software technology, applied in a practical and ethical way, can be leveraged to make lives and organizations more efficient and empowered. It can transform business and create social changes. This is the right way to approach software.
Our business concept is to create software and e-learning solutions which are:
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People-Centred: Focusing first and foremost on your people, culture, organization and business processes. Empowering your most important assets – your knowledge workers.
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Secure– Highly secured and private.
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Freeing– Our goal is to provide software solutions that are easy to use, empowering and liberating thereby freeing you from human capacity matters to focus on what matters most to your organization.
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Sustainable– Solutions that is reliable, practical and efficient. Designing with the future in mind.
Our business concept built on the following philosophy:
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Passion for innovative software ideas and services
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Customer for life, and
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Continuous bench-marking of our services
It is driven by a value system that promotes honesty, integrity and personal development in all our dealings with stakeholders.
Guiding Philosophy
Our guiding philosophy is the manner in which we conduct ourselves, our customers and our business:
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Quality Comes First:- To achieve customer satisfaction, the quality of our services must be our number one priority. The quality of our service is measured by the value obtained by our customers.
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Customers Focused: Everything we do must be done with our customers in mind, providing better services than our competition.
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Continuous Improvement: This is essential to our Successes. We must strive for excellence in everything we do: in our services, our human relations, our competitiveness, and our profitability.
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Employee Involvement: This is Our Way of Life. We are a team. We must treat each other with trust and respect.
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Business Associates: The Company must maintain mutually beneficial relationships with our partners: dealers, suppliers and business associates.
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Integrity is Never Compromised:– The Conduct of our company is centered on do our utmost to be consistent, honest and transparent. This must be pursued in a manner that is socially responsible and command respect for its integrity and for its positive contributions to society.
Corporate Values
At FirstPLus, we live by a Code Of Business Conduct that is driven by a value system which promotes honesty, integrity, business ethics, and personal growth in all our dealings with stakeholders.
Our values are the rules by which we operate: Tell the truth, be fair, keep your promises; respect the individual; and encourage intellectual curiosity.
This is built around three business concepts: People, Service and Profit.
People: Our people are the source of our strength. They provide our corporate image, intelligence and determine our reputation and vitality. Involvement and teamwork are our core human values.
Service: Our services are the end result of our efforts and there should be the best in servicing our customers. As our services are viewed so we are viewed.
Profit: Profits are the ultimate measure of how efficiently we provide our customers with the best product and services for their needs. Profits are required for survive and growth.
Keys To Success
Our keys to success are the issues we never loose sight of in order for us to succeed. To succeed in this business, we must
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Value hard work,
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Deliver Quality services promptly,
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Remain Customer focused,
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Allow the Participation of all stakeholder and team work,
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Always striving to improve Productivity and performance,
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Keep pace with E-Learning Technology,
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Always applying the best practices, principles and professionalism, and
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Maintain a good Cash flow.
FirstPlus Advantage
The use of software and e-learning technology has become an enabler to help companies make the best use of their human capital to increase shareholder value. However, successfully adopting this technology requires professionalism.
Our integrated approach eliminates the need for you to deal with multiple vendors by offering you a ‘one stop shop’ for all your software and training needs. We offer you the ability to manage all your resources and locations within a single, comprehensive system. Through our team of consultants and partners, we can provide access to years of experience in professional consulting, software technical support and problem-solving.
FirstPlus boasts of its best practice services dedicated to the deployment of our solutions and Moodle LMS. This is an extremely specialized niche, and only a handful of organizations have this level experience.
FirstPlus has documented our implementation processes and framework that will align your needs with the organizational objectives and strategies. Our clients have confidence that we will do what we say we’re going to do.
The main FirstPlus advantage are:
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Unique and Customized solutions
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Documeted process of service delivery
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Exceptional customer sstisfaction
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Highly skilled professional personnel
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Outstanding integrity
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Reliable customer support
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